Customers must report return requests within 3 to 7 days of receiving the product.
Non-Returnable Items
The following items are generally non-returnable:
Used or damaged products caused by customer handling
Digital products or downloadable materials
Clearance or special offer items unless defective
Return Process
To initiate a return:
Contact customer support with order details
Provide photos of damaged or incorrect items if applicable
Wait for return approval and instructions
Refunds
Approved refunds will be processed to the original payment method within a reasonable processing period.
Exchange Policy
Eligible products may be exchanged subject to stock availability.
Shipping Charges
Return shipping charges may apply unless the return is due to our error or damaged delivery.
Contact Support
For return or refund assistance, please contact Shanthi Prakashana through Shanthi Prakashana.
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